Legal Documents

Cricx Terms & Conditions — Full Version

Please read these Terms & Conditions carefully before opening an account on cricx. All information regarding account management, betting rules, payment policies, and responsible gaming is clearly outlined here.

Last Updated: January 1, 2026
Language: English
Applicable to: All cricx Members
Key Highlights

Key Points of the Terms & Conditions

A quick overview of the six most important aspects of cricx's Terms & Conditions.

Account Registration Rules

To open an account on Cricx, you must be at least 18 years old and register with accurate information. Only one account per person is permitted.

Betting & Gaming Rules

All bets must be placed voluntarily. Once confirmed, a bet cannot be changed or cancelled. Manipulation and fraud are strictly prohibited.

Deposit & Withdrawal Policy

Minimum deposit is ৳200. KYC verification is required for withdrawals. Transactions via bKash, Nagad, and Rocket are processed quickly.

Bonus & Promotion Terms

All bonuses are subject to wagering requirements. Bonus abuse may result in account suspension. Separate terms apply to each promotion.

Privacy & Data Security

Cricx stores your personal information with the highest level of security. Your data is never sold to third parties.

Responsible Gaming

Cricx takes responsible betting seriously. Deposit limits, self-exclusion, and cooling-off options are available to all members.

Last Updated: January 1, 2026

1 Introduction & Eligibility

Cricx (hereinafter referred to as "we", "the platform", or "the site") is an internationally licensed online betting and gaming platform. These terms and conditions constitute a legal agreement between cricx and its users (hereinafter referred to as "members" or "you").

By registering an account on cricx, browsing the platform, or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using cricx.

These terms and conditions are written in Bengali for the convenience of cricx's Bangladeshi members. In the event of a legal dispute, the English version shall prevail.

Cricx reserves the right to modify these Terms & Conditions at any time. Members will be notified via their registered email or mobile number, and the updated terms will be published on the website.

2 Account Registration

On cricx Registration Providing accurate and complete information is mandatory. Registering with false details may result in account closure and balance forfeiture at any time.

Information Required for Registration

  • Full name (as per National ID)
  • Active Bangladeshi mobile number
  • Valid email address
  • Date of birth (for age verification)
  • A strong password

One Account Policy

Each person is allowed one Cricx account only. If the same person creates multiple accounts, all accounts will be closed and any bonuses forfeited. If two members of the same household share a device or internet connection, they should notify Cricx support in advance.

Members are solely responsible for maintaining the security of their accounts. Passwords should never be shared. Any unauthorized access must be reported to cricx support immediately.

3 Age Limit & Eligibility

Cricx is strictly for users aged 18 and above. Registration by minors is completely prohibited. cricx follows a rigorous age verification process and may request proof of age at any time.

If an adult knowingly allows a minor to use a Cricx account, that account will be permanently closed and all balances will be forfeited.

Additional eligibility conditions

  • Members must not be residents of any country or region where online betting is prohibited by law.
  • Cricx employees and their immediate family members are not permitted to place bets on the platform.
  • Individuals with mental disabilities or gambling addiction should not create an account.

4 Deposit & Payment Policy

On cricx Financial Transactions Easy and secure to complete. Deposits can be made via bKash, Nagad, Rocket, and USDT. All deposits are credited to your account instantly.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash ৳200 ৳50,000 Instant
Nagad ৳200 ৳50,000 Instant
Rocket ৳500 ৳30,000 Instant
USDT (TRC-20) $10 Unlimited 10–30 minutes

Important Deposit Terms

  • Only payment methods registered in your own name are accepted. Deposits from another person's bKash or Nagad are not permitted.
  • Deposits made through third parties will be considered suspicious and funds may be held.
  • Cricx does not charge any deposit fees. However, charges from the payment provider may apply.
  • Deposits are non-refundable once processed; however, withdrawals are available once bonus wagering requirements are met.

5 Withdrawals & KYC Verification

KYC (Know Your Customer) verification is required to process withdrawals on cricx. This is essential for platform security and anti-money laundering compliance.

Documents Required for KYC

  • Scanned copy of National ID Card (NID) or Passport
  • Selfie holding NID
  • BKash/Nagad account screenshot (name and number must be visible)

Withdrawal Rules

  • Minimum withdrawal amount: ৳500
  • Maximum daily withdrawal limit: ৳2,00,000
  • Withdrawals will only be processed to the same payment method used for the deposit
  • Wagering requirements must be met before withdrawing winnings derived from bonuses.
  • Standard withdrawals are processed within 15–30 minutes; larger amounts may require additional verification

Cricx does not charge any withdrawal fees. However, the mobile banking provider's own transfer charges may apply.

6 Betting Rules & Regulations

On cricx Betting There are basic rules that all members are required to follow. These rules apply equally to everyone.

General Betting Rules

  • Once a bet is confirmed, it cannot be modified or cancelled.
  • Pre-match markets close automatically once a match kicks off.
  • In live betting, odds change in real time; once accepted, the bet is settled at those odds.
  • Cricx reserves the right to void any bet accepted at incorrect odds due to a technical error.
  • Match Odds The latest odds for this category will be displayed.

If a match is cancelled or suspended

  • If a match is abandoned, all bets will be refunded.
  • If a match does not resume within the scheduled time, cricx's decision will be final.
  • For rain-shortened matches where the result is determined by the DLS method, that result stands as the official outcome.

Sports Betting Special Conditions

Sports BettingEach sport on cricx has its own set of rules. In cricket, separate rules apply for super overs, ties, and no-results. For football, how extra time and penalty shootouts are counted is clearly stated when each market is created.

7 Bonus & Promotions Terms

Cricx offers a variety of bonuses and promotions. All members are required to comply with the applicable bonus terms and conditions. Rewards All ongoing offers can be viewed in the section.

Welcome Bonus

  • 100% bonus on your first deposit, up to ৳10,000.
  • To withdraw bonus funds, you must turn over the total (deposit + bonus) amount 10 times.
  • Only Sports Betting and casino wagers count toward turnover calculations.
  • The welcome bonus can only be claimed once.

General Bonus Terms

  • A bonus cannot be used across multiple accounts.
  • If bonus abuse is suspected, cricx reserves the right to void the bonus and investigate the account.
  • Each promotion has its own validity period; unused bonuses expire at the end of that period.
  • Once a bonus is activated, the deposit cannot be withdrawn.

Any attempt to exploit the bonus system for unfair gain (bonus abuse) will result in permanent account closure and forfeiture of all balances.

8 Prohibited Activities

The following activities are strictly prohibited on cricx. Violations will result in immediate account closure and legal action where necessary.

  • Match Fixing: Participating in the artificial manipulation of a sporting result, or placing bets using insider information related to such manipulation.
  • Arbitrage Betting: Exploiting odds differences across platforms to guarantee a profit.
  • Money Laundering: Using cricx's payment system to launder illicit funds.
  • Hacking & cyber attacks: Attempting unauthorized access to cricx's servers or systems.
  • Multiple accounts: Creating multiple accounts to exploit bonus offers.
  • False information: Providing a false identity, age, or contact details during registration.
  • Using another person's account: Accessing another person's account or selling your account to a third party.

9 Account Closure & Suspension

Cricx reserves the right to suspend or permanently close a member's account under the following circumstances.

Reasons for Account Suspension

  • Violation of Terms & Conditions
  • Failure to complete KYC verification or submission of fraudulent documents
  • Suspicious financial activity or suspected money laundering
  • Bonus abuse or fraudulent activity
  • Order of a court or legal authority
  • Accounts inactive for an extended period (over 12 months)

Self-Exclusion

Members who wish to close their account can email support@cricx.bet or submit a request via live chat. Please ensure any remaining balance is withdrawn before closing the account.

As part of responsible gaming, self-exclusion (temporarily closing your account for a set period) is available. Once activated, the account cannot be reopened before the designated period ends.

10 Responsible Gaming

Cricx is firmly committed to responsible betting. We believe betting is for entertainment, not a source of income. That's why Responsible Gaming Detailed information and support are available in this section.

Responsible Gaming Features

  • Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
  • Betting Limits: A maximum stake limit can be set per bet.
  • Cooling-Off Period: A betting break can be taken for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Accounts can be locked for a period of 6 months to 5 years.
  • Reality Check: Session time reminders will be sent at regular intervals.

If you feel that betting is having a negative impact on your life, contact cricx support immediately. Our trained team is ready to provide the right assistance.

11 Privacy & Data Protection

Cricx treats your personal information with the utmost importance. For full details, please see our Privacy Policy published separately. The key points are summarized here.

  • Information provided at registration is used solely for account management and KYC verification.
  • Cricx never sells your personal information to third parties.
  • Information may be disclosed to government authorities when required by law.
  • All data is kept secure using SSL encryption.
  • You may request to view or update your personal information at any time.

12 Dispute Resolution

Cricx always aims to resolve disputes amicably with its members. If a complaint or dispute arises, please follow the process outlined below.

Complaints Process

  1. Start by reaching out via live chat or at support@cricx.bet with full details.
  2. The support team will provide an initial response within 48 hours.
  3. For complex matters, the senior team will provide a resolution within 7 business days.
  4. If you are unsatisfied with the resolution, you may seek the assistance of a third-party mediator.

Including your account ID, the date and time of the incident, and relevant screenshots when submitting a complaint will help us resolve it faster.

Members will be given the opportunity to share their views before any cricx decision is finalized. In disputes related to betting outcomes, cricx's data and log records shall serve as the definitive evidence.

13 Changes to Terms & Severability

Cricx reserves the right to amend or update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via email or SMS.

  • Updated terms will take effect 7 days after publication.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions.
  • This agreement is governed by the laws of Bangladesh.
  • If any provision is found to be invalid or unenforceable, the remaining provisions will continue in full force.

For any questions regarding these terms and conditions, FAQ visit the page or contact our support team.

FAQ

Questions About Terms & Conditions

Answers to the most frequently asked questions about cricx's Terms & Conditions.

You must be at least 18 years old to register an account on cricx. A national ID card or passport may be required for age verification. Any account found to belong to a minor will be closed immediately.

No, each individual is permitted only one cricx account. If multiple accounts are found under the same person, all accounts will be closed, all bonuses forfeited, and any remaining balance may be confiscated.

For example, if you deposit ৳1,000 and receive a 100% bonus of ৳1,000, you'll have a total of ৳2,000. A 10x turnover of ৳20,000 must be completed before withdrawing from the bonus.

If a match is completely abandoned or cancelled, all bets will be refunded. However, if the match is shortened or the result is determined by the DLS method, it will be considered an official result.

Members will be notified in advance via their registered email and mobile number of any significant changes to cricx's terms and conditions. A notice will be published on the website before changes take effect, along with the effective date.
Get Started Now

Start betting safely by following cricx's rules

Done reading the Terms? Join the cricx family today and enjoy a 100% bonus on your first deposit.

বাংলা