Cricx believes betting should be a source of enjoyment, not a source of problems. We're always here to help you play safely and responsibly.
Responsible Gaming means betting or gaming in a way that has no negative impact on your life. At Cricx, we believe every member's betting experience should be entertaining, controlled, and enjoyable. When we treat it purely as a form of entertainment, that's when it truly brings joy.
Awareness is the foundation of responsible gaming. Knowing how much time and money you're spending — and keeping it in check — is the first step. Cricx provides members with a range of practical tools to help with exactly that.
Betting is never a reliable source of income. It's a form of entertainment where winning and losing are both part of the experience. Cricx always reminds its members — only bet what you can afford to lose without it affecting your daily life.
Responsible gambling principles: treat betting as entertainment, stick to your budget, respect your time limits, and never chase losses.
Cricx is more than a betting platform — we're committed to building a responsible community. Our responsible gaming program is built on three core pillars:
When betting crosses the line from entertainment into compulsion, that's when problems begin. Cricx wants you to stay aware and seek help when you need it. There are common signs of problem gambling — if you notice them in yourself or someone close to you, take action right away.
If you notice any of the following signs in yourself, please take a break and reach out to us at support@cricx.bet or use our live chat.
If you notice these signs, don't be hard on yourself. Problem gambling is a health issue, and it can be treated. Cricx is here to help you get back on track.
Cricx's most powerful responsible gaming tool is the ability to set your own limits. You decide how much time and money you spend on betting. Once set, these limits take effect immediately.
| Limit Type | Description | Duration |
|---|---|---|
| Deposit Limit | Maximum amount you can deposit within a set time period | Daily / Weekly / Monthly |
| Loss Limit | Maximum amount you can lose within a set time period | Daily / Weekly / Monthly |
| Session Time Limit | How long you play in a single session | Per Session |
| Cooling-Off Period | Take a Break from Betting | 1–30 Days |
| Bet Limit | Maximum amount to wager on a single bet | Per Bet |
Log in, click your profile icon in the top right, and select the "Responsible Gaming" section.
Choose what you want to control — deposits, losses, time, or wager amount.
Set the limit amount and duration based on your budget and circumstances.
Limits take effect immediately upon confirmation. Decreasing a limit applies instantly; increasing one requires a 24-hour waiting period.
When increasing limits, Cricx enforces a 24-hour cooling period to prevent impulsive decisions. This is in place for your protection.
If setting limits doesn't feel like enough and you need a complete break from betting for a while, use Cricx's Self-Exclusion feature. Once activated, you will be unable to access your Cricx account for a set period or permanently.
Once self-exclusion is active, do not attempt to open a new account until the exclusion period has ended. If Cricx detects such an account, it will be closed immediately.
To activate self-exclusion, email support@cricx.bet with the subject "Self-Exclusion Request" or let us know via live chat. Any remaining balance in your account during the exclusion period will be kept safe and returned to you once it ends.
Cricx strictly prevents anyone under 18 from betting. This is not just a legal requirement — it is our ethical responsibility. We verify age at every registration and require KYC verification for any account that raises concern.
If a minor is found to have opened an account on Cricx, that account will be closed immediately and all associated data will be deleted.
Overcoming problem gambling sometimes requires professional support. There's no shame in that — reaching out at the right time takes real courage. Cricx's support team is always ready to point you in the right direction.
If you have more questions about responsible gaming FAQ Page View it or reach out to us directly.
Cricx Support: support@cricx.bet | Live Chat: bottom-right corner of the site. Our trained team is available 24 hours a day to assist you.
Cricx offers a range of effective responsible gaming tools to help you stay safe and in control.
Set daily, weekly, or monthly deposit limits to stay within your budget. Once the limit is reached, deposits are automatically blocked.
Decide in advance the maximum amount you're willing to lose within a given period. Once that limit is reached, betting will be stopped automatically.
Set how long you want to play in a single session. When the time is up, the system will alert you and log you out if needed.
Take a break from betting for 1 to 30 days. During this period, you can still access your account but placing bets will not be possible.
Temporarily or permanently deactivate your account. The most powerful responsible gaming tool available — and full control stays with you.
For any concerns, the Cricx support team is available around the clock. Reach us via live chat or email.
Ask yourself the questions below. Honest answers will point you in the right direction.
If you answered "Yes" to any two of the questions above, please reach out to Cricx Support. We won't judge — we're here to help.
Contact us any time for support with responsible gaming on Cricx.
Click the live chat button at the bottom right of the site. Our trained team will respond right away.
Email us at support@cricx.bet with the subject "Responsible Gaming". You'll receive a response within 24 hours.
Go to Account Settings to set your own limits or activate self-exclusion — no approval required.
Find answers to the most frequently asked questions here.